Returns

If your product arrives damaged, has a manufacturing fault, or is printed incorrectly, we'll send you a free reprint or give you a refund. You don't need to send the product back.

To make a claim:

• Contact us within 30 days of delivery.
• Include your order number and a clear photo that shows the problem.
• If several items have the same problem, please add one photo with all of them together.

• Changing your mind, or no longer wanting the product
• Choosing the wrong size or color (please check the size guide before ordering)
• Small differences in color between your screen and the printed product (screens and fabric show colors differently)
• Design choices you approved, such as image quality or spelling in your own text

If your package hasn't arrived, please contact us no later than 30 days after the estimated delivery date, and we'll look into it with the carrier.

If a package comes back because the address was wrong or incomplete, or because it wasn't collected, we can send it again once you confirm the right address. The new shipping cost applies. Unclaimed packages that aren't reshipped may be donated.

This policy doesn't take away any rights you have under the consumer laws of your country. Custom-made products are usually excluded from the right to cancel online purchases (for example in the EU), but faulty products are always covered.