Frequently asked questions

Pick a product, describe your idea in a few words (or upload your own image), and our AI turns it into a design. You can then move, resize, rotate, add text, or change it with AI, see it on the real product, and order it.

You can look around, use the editor, and upload images without one. A free account is needed to create designs with AI and to order, so we can save your designs and keep the service fair for everyone. Your designs are saved automatically under My designs.

Free accounts get 5 AI actions per day (new designs and “Change with AI” edits together). The count starts again every day at midnight UTC. Ideas the AI can't make don't count. Moving, resizing, text, and uploads are always free.

The AI won't create designs with famous characters, brands, logos, real people, or unsafe content. Try describing your own original idea instead, for example “a fox astronaut in a watercolor style” rather than a known cartoon character.

You can use the designs you create on the products you order from us. Images you upload must be yours or something you have the right to use. See our terms of service for the details.

Yes. You can upload your own images (PNG, JPEG, or WebP) and put them on any product. Please only upload images and fonts you have the right to use for printed products.

Very close. The print file is made from exactly what you see in the editor, at full print quality. Colors can look slightly different on fabric than on a bright screen, and the realistic preview shows the design on a photo of the real product.

Open the size guide on the product page before adding to your cart. It shows the measurements of each size. Since every product is made just for you, we can't exchange sizes.

We ship worldwide. Making your product usually takes 2–5 business days, then delivery depends on where you live. See shipping for typical times.

Shipping depends on your country and your order. You'll see the exact price at checkout before you pay.

When your order ships, a tracking link appears under My orders.

If your product arrived damaged, faulty, or misprinted, contact us within 30 days of delivery with a photo, and we'll reprint it for free or refund you. See our returns policy.

Yes! Send us a request on our corporate orders page and we'll get back to you with a price.

You can delete designs any time under My designs. To delete your account and its data, contact us.